The Metropolitan Police Service

The client

The Metropolitan Police Service is a police force with the mission of keeping London safe for everyone.

The challenge

The transformation programme overseeing the transition in working practises and culture ("Smarter Working") impacting 44,000 staff and officers. The programme touches all 44,000 people working for the MET and is fundamental in delivering the new model of policing for London.

The work

• Communications plan was developed and executed
• Branding and tone of voice for the programme
• Stakeholder analysis of teams impacted across MET estates
• Internal video projects featuring high-profile officials

The results

• Ensured programme goals are met and executed
• Aided the decanting of multiple teams from multiple central London buildings
• Delivered an integrated approach to project delivery
• Improved relationships with key stakeholders
• Improved internal engagement